Flowers and Vines : Flower Shop in Makati, Manila,Quezon City & Paranaque. Flower Delivery to Philippines



1. Order will be served after payment is confirmed. 

2. Accurate delivery details such as complete name, address with landmarks and telephone numbers must be provided. Include nearest city when the destination is a small town.

3. Please allow up to two working days for delivery outside Metro Manila areas, and if possible no Sunday delivery. 

4. If delivery attempted but not completed because of inaccurate or incomplete information the sender will still be charged. 

5. Client's complaints will be entertained within 24 hours only. 

6. Specific delivery time is not guaranteed on Mother’s Day and Valentine’s Day but for those who placed their order a week advance will be prioritized and delivered first.

7. Refuse to accept flower delivery by the recipient is still considered as delivered. 

8. In the absence of recipient, we will leave the items to his / her housemate, officemate or receptionist. If nobody to receive the items, we will advise the sender or recipient for either change of delivery address with P500 delivery fee or to pick up the items in our store. 

9. Some areas are not safe to deliver especially at night, Citiflora have the right to refuse. Customer will be notified for change of time or delivery address. 

10. Strictly no cancellation of order if items had been served.

Please Note:

1. Specific color, size and type of flowers, wrappings, ribbons and containers may not always be available or meet our quality standards. Therefore, comparable substitutions may be necessary.

2. Flower designs may vary depending on the type of wrapping material and container that is available.

3. Specific color, shape and type of balloons and teddy bear may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified.

4. Specific brand and flavor of chocolates, cakes and wines may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified. Cakes and wines are available in Metro Manila only.

5. Weather conditions and regional areas affect flower supply, specific flowers or colors in an arrangement may not always be readily available, substitution is necessary especially for provincial or international deliveries. 

6. Flowers life span will only last from 1-5 days depending on the climate and room temperature.

7. For Gift Basket - Each selection is custom made and substitutions may be necessary. Your order will be produced as closely as possible to the picture. 

8. For Boxed Delivery - Box packaging will be used for outside Metro Manila delivery only. Shipping is through partner local courier. Bouquet design and size will be affected or may change in order to fit in the box.

9. Always have second choice in color of flowers.